Official Policy Document

my66 Terms & Conditions
for Use of Service

This page contains the official terms and conditions that every player must know in order to access and continue using the my66 platform. Please read and make sure you understand these terms.

Last Updated: 30 October 2026

These terms and conditions ("Agreement") form a legally binding agreement between the my66 platform ("Service") and its users ("Player" or "User"). By using this website, registering an account, or making a deposit, you acknowledge that you fully agree to the terms of this Agreement.

1. General Terms

The my66 platform is a digital platform that provides online casino, Live Casino, football betting, Crash games, Baccarat, slots, and related services. We firmly respect each player's personal decisions and responsibility in using this service.

  • These terms and conditions cover all pages on the my66 website, the mobile platform, the API, and all connected services.
  • Players must comply with these terms and conditions, along with the Privacy Policy and Responsible Gaming guidelines.
  • If any provision of this agreement conflicts with applicable law, only that provision will be limited, and the rest of the agreement will remain in full effect.
Please take the time to read and understand these terms and conditions. If you have any questions, contact us anytime via 24/7 Live Chat.

2. Account Opening and Registration

2.1 Individual Accounts

Each player may only open one account at my66. Opening multiple accounts ("Multi-accounting") is a breach of this agreement and may result in account closure and loss of funds.

2.2 Registration Information

Players must provide accurate and complete personal information when registering. Accounts opened with incorrect or false information may be closed immediately without prior notice.

2.3 Password Protection

Players are responsible for keeping their account password secure. my66 is not liable for any losses resulting from a password being compromised. If you notice any suspicious activity, please notify us immediately at [email protected].

3. Age Restriction and Location

my66 services are available to users aged 21 and above only. Accounts found to be in violation of this requirement, along with any funds in those accounts, may be closed.

  • Players are responsible for verifying that online casino services are legally permitted in their location.
  • my66 reserves the right to block access from regions where use of the service is not permitted by law.
  • If any player is found to be under 21, my66 has the right to immediately suspend the account and conduct an investigation.

4. Payments — Deposits and Withdrawals

4.1 Deposits

Deposit methods available at my66 are KBZPay, Wave Money, AYA Pay, and CB Pay. The minimum deposit amount is 20,000 Ks. After a deposit is made, funds will be credited to the player's account as quickly as possible. my66 is not responsible for delays caused by the bank itself.

4.2 Withdrawals

The minimum withdrawal amount is 30,000 Ks. Withdrawals will be processed within 30 minutes to 3 hours after the request is submitted. Players may only withdraw to the payment method registered on their account.

4.3 KYC Verification

When KYC (Know Your Customer) verification is required, players must cooperate with any checks requested by my66. Withdrawals may be placed on hold until verification is complete.

my66 reserves the right to decline third-party payments or deposits made under an unmatched name. my66 is not responsible for any delays arising from such cases.

5. Bonus and Promotion Policy

5.1 First Deposit Bonus

New players at my66 will receive a bonus of 100% of their first deposit amount, up to a maximum of 500,000 Ks. To withdraw bonus funds, a wagering requirement of bonus amount × 20 must be met.

Example: 20,000 Ks deposit → 20,000 Ks bonus → 40,000 Ks total in account → wagering requirement: 20,000 Ks × 20 = 400,000 Ks must be wagered.

5.2 General Bonus Terms

  • Bonus funds cannot be withdrawn until the wagering requirement is met.
  • Wagering will only be counted on games that qualify under the promotion specified by my66.
  • Each bonus offer can only be claimed once. If promotion abuse is found (e.g. multi-accounting, collusion), the bonus will be forfeited.
  • my66 reserves the right to modify or cancel any promotion at any time without prior notice.

5.3 Cashback and VIP Offers

VIP level upgrades and cashback percentages are determined by my66 based on each player's gaming activity. Players can receive up to 0.5% cashback at Bronze level, up to 1.0% at Silver level, and up to 1.5% at Gold level.

6. Game Policies

6.1 Fair Play

Games on the my66 platform use RNG (Random Number Generator) technology to ensure fair play. Players are not allowed to attempt to predict game outcomes by any method, exploit software bugs, or use bot tools.

6.2 Void Actions

If incorrect payouts are made due to technical errors or data interruptions, my66 has the right to reclaim those funds.

6.3 Minimum / Maximum Bet

Minimum and maximum bet limits vary by game type. Please check the limits shown on the game screen carefully before playing.

7. Prohibited Actions

The following actions are strictly prohibited on the my66 platform—

  • Opening more than one account per player (multi-accounting)
  • Bonus abuse — splitting accounts to claim bonuses
  • Using bot or auto-play software
  • Suspicious transactions that raise anti-money laundering (AML) concerns
  • Depositing using anonymous or third-party payments
  • Intentionally exploiting game glitches for profit
  • Attempting to predict game outcomes using software, separate tools, or any other method
  • Deceiving, threatening, or harassing other players
Please be aware that if a violation is detected, your account may be suspended and you may lose eligibility for withdrawals without prior notice.

8. Account Suspension / Closure

my66 may suspend or close a player's account without prior notice in the following circumstances—

  • If a violation of any prohibition in these terms is found
  • If KYC verification is incomplete or false information is found to have been submitted
  • If cheating using software tools can be proven
  • If required by law in connection with anti-money laundering regulations
  • If the player requests account closure themselves (responsible gaming policy)

In cases of closure, any legitimately held balance remaining after removal of bonuses or funds obtained through improper means may be returned to the player, but only after verification.

9. Privacy and Data Protection

my66 protects players' personal information using SSL encryption and will not share it with third parties (unless required by law or regulatory directive). Full data protection policies can be read on the Privacy Policy page.

  • Players can contact [email protected] to update or delete their personal information.
  • Transaction logs are retained by my66 in accordance with legal requirements.

10. Limitation of Liability

my66 provides its service on an "as-is" basis, and my66's liability for losses arising from technical delays, errors, or temporary service outages is limited to the extent permitted by applicable law.

  • my66 is not responsible for financial losses resulting from a player's own betting decisions.
  • my66 cannot be held responsible for issues caused by external network outages (banking networks, Internet Service Providers).
  • In force majeure situations (war, natural disasters), the service may be suspended and my66 is considered exempt from liability during that period.

11. Changes to the Agreement

my66 reserves the right to amend these terms at any time. When changes occur, they will be posted on the website and the "last updated date" at the top of this page will be updated accordingly.

After any updates are published, a player's continued use of my66 is taken as acceptance of the revised agreement. If you do not agree to the changes, stop using the service and contact [email protected] to close your account.

Have any questions?

If you have questions about these terms, you can reach us anytime via 24/7 Live Chat or at [email protected].

Terms — Questions & Answers

By registering and using the my66 platform, you are considered to have agreed to these terms from the day you start. We encourage every player to read and understand them before getting started. If you have any questions, you can discuss them with us via Live Chat.

To withdraw your first deposit bonus, you must complete a wagering requirement of bonus amount × 20. For example — if your bonus is 20,000 Ks, you must wager 400,000 Ks; if your bonus is 500,000 Ks, you must wager 10,000,000 Ks. There is no time limit on completing the wagering requirement — you can withdraw only after it is met.

Multi-accounting is prohibited because it can be used to claim bonuses multiple times and disrupts fair play. If a second account is found, it will be closed without prior warning.

After submitting a withdrawal request, it will be processed within 30 minutes to 3 hours. If there are delays on the bank's end, it may take a little longer — in that case, contact us at [email protected].

To update your personal information, contact [email protected] and provide your registered name and account ID. Once KYC verification is complete, we will make the update. You can read our full data protection policy on the Privacy Policy page.

Every time a change is made, the "Last Updated" date at the top of this page will be updated. Please check back regularly. If you do not agree with a change, you may stop using the service and contact [email protected].