Can I request that my personal information be deleted?

Yes. Once the legal retention period has expired and your account is no longer active, you can request deletion of your data. Send your request to support@my66.buzz. Please note that financial records still within their legal protection period cannot be deleted.

Can I stop my66 from sending me promotional offers?

Yes. If you no longer wish to receive promotional communications, you can contact support@my66.buzz at any time to opt out. Service-related notifications will continue to be sent.

Data Protection

my66's Privacy Policy

This policy explains how my66 collects your personal information, the purposes for which it is used, and the conditions under which it is protected.

Last updated: 30 October 2026

1.Introduction
2.Information We Collect
3.How We Use It
4.Storage & Security
5.Third-Party Sharing
6.Cookies & Tracking
7.Your Rights
8.Minors
9.Policy Changes
10.Contact Us
FAQFAQs

1Introduction

my66 (referred to in this policy as "we" or "the Company") takes the protection of players' personal information very seriously. This Privacy Policy applies to the personal information collected, stored, and used when you access and use the my66 website at https://my66.buzz.

By continuing to use this website, you confirm that you have read and understood this policy and agree to its terms. If you do not agree, please stop using the website.

This policy should be read alongside my66's Terms & Conditions and Responsible Gaming Policy.

2Personal Information We Collect

my66 may collect personal information in the following categories—

2.1 Information You Provide

Name, date of birth and age verification
Email address
Phone number (for account verification)
Payment information (KBZPay, Wave Money, AYA Pay, CB Pay — for deposit and withdrawal verification)
Any contact information provided during account registration

2.2 Automatically Collected Information

IP address and network connection data
Browser type, language settings and screen resolution
Device type and operating system
Pages visited on the website and links clicked
Game history (for bonus verification and responsible gaming support)
Session cookies and tracking identifiers

2.3 Information Received from Third Parties

User verification data from payment service providers
Information from fraud prevention services
Records from KYC (Know Your Customer) verification services

3Purposes for Using Personal Information

my66 uses the personal information it collects only for the following purposes—

Account Management — To process registration verification, login checks and account recovery
Financial Transaction Verification — To review deposit and withdrawal records and process transactions via KBZPay, Wave Money, AYA Pay and CB Pay
Service Improvement — To analyse player behaviour and improve the platform
Customer Service — To respond to enquiries through 24/7 Live Chat and email support
Responsible Gaming — To monitor players' gaming patterns and provide assistance where needed
Security and Fraud Prevention — To prevent unauthorised access and financial fraud
Legal Requirements — To ensure compliance with applicable laws and regulations
Communications — To send bonus and promotion updates and service notifications (only with your consent)

4Storage and Security Measures

my66 applies technical and organisational security measures to protect your personal information—

SSL/TLS Encryption — All data transmitted between the website and server is protected by SSL
Data Retention Limits — Personal information is retained until the purpose for which it was collected is fulfilled, then deleted securely
Access Controls — Only authorised staff can access personal information, and they are bound by confidentiality agreements
Server Security — Our servers undergo regular security audits and are protected by firewalls
Financial Data — Sensitive payment data is handled through PCI-compliant service providers and is not stored on my66 servers

No one can guarantee that data transmitted over the internet is 100% secure. We take every reasonable protective measure, but players are also responsible for keeping their own login credentials safe.

6Cookies and Tracking Technologies

The my66 website uses the following types of cookies—

Essential Cookies — These cookies are required to maintain login sessions, verify bonuses, and process payments, so they will remain active even if you disable other cookies
Functional Cookies — Used to remember language settings, game lobby state, and player preferences
Analytics Cookies — Used to collect website usage statistics — these cookies only capture data in a non-personally identifiable form

You can disable cookies in your browser settings, but please note that disabling Essential Cookies may prevent certain features of the website from working correctly.

7Your Rights Regarding Personal Data

Under the my66 privacy policy, you have the following rights—

Right of Access — You can request to view what personal data my66 holds about you
Right to Rectification — You can request that inaccurate or incomplete personal data be corrected
Right to Erasure — You can request deletion of personal data that is no longer needed for a legitimate legal purpose (deletion may be limited while an active account exists or during any legally required retention period)
Right to Restriction — You can request that the processing of your personal data be restricted in certain circumstances
Right to Data Portability — You can obtain a digital copy of the personal data you have provided
Right to Object — You can object to the processing of your data for direct marketing or personal interest purposes
Right to Withdraw Marketing Consent — You can withdraw your consent to receive promotional communications at any time

To exercise any of these rights, please contact us at [email protected]. We will endeavour to respond to your request within 30 days.

8Protection of Minors

my66 is intended for players aged 21 and above only. We do not knowingly collect personal data from anyone under the age of 21.

If we become aware that a person under 21 has created an account on our website, we will immediately delete their personal data and close the account. You can report such cases to [email protected].

9Policy Changes

my66 may update this privacy policy from time to time. When changes are made—

The "Last Updated" date at the top of this page will be revised
Registered players will be notified of any significant changes
Continued use of the website after any changes indicates your acceptance of the updated policy

If you object to the changes, please stop using the website and contact us at [email protected].

10Contact Us

If you have any questions about this policy, please contact the my66 customer service team—

Email: [email protected]
24/7 Live Chat: Available in Burmese on the website for instant support

To help process a data protection request, we may ask you to provide ID verification or clarify what personal information is involved.

Questions about personal data protection

No. my66 does not sell, rent, or share your personal information with third parties for commercial purposes. We only share the minimum necessary data with payment processing platforms and fraud prevention service providers.

Your personal information is stored for as long as needed to provide the service. After your account is closed, data will be securely deleted once the legally required retention period has passed. Financial records may be kept longer as required by law.

Yes. Once the legal retention period has expired and your account is no longer active, you can request deletion of your data. Send your request to [email protected]. Please note that financial records still within their legal protection period cannot be deleted.

Yes. Payment information processed through KBZPay, Wave Money, AYA Pay, and CB Pay is not stored directly on my66 servers — it is handled solely through PCI-compliant payment providers. All data transmission is protected with SSL encryption.

You can turn off analytics cookies, but if you disable essential cookies that maintain your login session, you will not be able to log in or make payments on the site properly.

Yes. If you no longer wish to receive promotional communications, you can contact [email protected] at any time to opt out. Service-related notifications will continue to be sent.